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Analytics

Layali · last 7 days

12%
878
Total messages
32%
6.4m
Avg response time
18%
124
Bookings via DM
4%
+0.74
Avg sentiment
Hourly volume
When your guests reach out
Peak · 21:00
00
03
06
09
12
15
18
21
22
23
What guests are asking
  • Reservations41 · 38%
  • Menu questions22 · 20%
  • Compliments18 · 17%
  • Dietary requests11 · 10%
  • Complaints6 · 6%
  • Other10 · 9%
Per channel
Where the engagement lives
ChannelMessagesAvg responseBookingsSentiment
Instagram
4126.2m18
92%
WhatsApp
3083.1m31
88%
X (Twitter)
9114.7m4
71%
Snapchat
6722.3m9
84%